Privacy Policy

Effective Date: 05/14/2025

Privacy Policy

Cherrytree Investments LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit vacationstay.co, submit a form, request property or booking information, call or text us, or interact with our services.

By using our website or providing your information, you agree to the practices described in this Policy.


1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

Name

Email address

Phone number

Mailing address

Booking or reservation details

Property inquiry information

Guest information for reservations

Any information provided during calls, texts, emails, or booking requests


B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Device and browser information

Pages visited

Time spent on pages

Referring website

We use cookies and similar technologies for analytics and site functionality.


2. How We Use Your Information

We use your information to:

Respond to property inquiries

Provide booking or rental information

Confirm reservations or property availability

Send check-in instructions and guest communications

Send reservation reminders or updates

Provide customer support

Send marketing or promotional messages (if you have opted in)

Improve our website and customer experience

Comply with legal or regulatory obligations

We do not sell or rent your personal information.


3. SMS / Text Message Policy (A2P Compliance)

By providing your phone number and selecting the consent checkbox on our website, you expressly consent to receive SMS messages, phone calls, and prerecorded or automated communications from Cherrytree Investments LLC regarding VacationStay property services.

Messages may include:

Booking confirmations

Reservation reminders

Check-in instructions

Property updates or guest communications

Customer support messages

Promotional or marketing messages (if separately opted in)


Message Frequency

Message frequency varies based on your interactions with us, up to 4 messages per month.


Opt-Out

You may opt out at any time by replying:

STOP – to stop receiving text messages
HELP – for assistance


Message and Data Rates

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Consent is not a condition of purchase.


Mobile Information Sharing Statement

Cherrytree Investments LLC does not share, sell, rent, or transfer mobile phone numbers or SMS consent data to third parties for their own marketing or promotional purposes.

Mobile numbers may only be shared with trusted service providers who assist with:

Message delivery

Booking systems

CRM systems

Customer support tools

Compliance requirements

These providers are strictly prohibited from using your information for any purpose other than delivering our communications.

We do not sell, rent, or transfer mobile numbers for unrelated marketing purposes.

Your SMS consent applies only to Cherrytree Investments LLC (VacationStay) and may be revoked at any time by replying STOP to any message.


4. Sharing of Information

We may share your information only with:

Booking or reservation systems used to manage guest stays

Service providers assisting with scheduling, messaging, analytics, or customer management

Cleaning or property management teams when required to support your reservation

Government agencies when required by law

We do not share your personal information for unrelated marketing purposes.


5. Data Security

We take reasonable technical and organizational measures to safeguard your information, including:

Secure data storage

Access controls

Encrypted communications where applicable

However, no method of transmission over the Internet can be guaranteed 100% secure.


6. Your Rights

You may:

Request access to the personal data we hold

Request updates or corrections

Request deletion of your personal data (unless required for legal or regulatory obligations)

To submit a request, contact us at:

[email protected]


7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we learn that information has been submitted by someone under 18, we will delete it promptly.


8. Links to Other Websites

Our website may include links to external websites.

We are not responsible for the privacy practices or content of those websites.


9. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date.

Continued use of our website after updates constitutes acceptance of the revised Policy.


10. Contact Us

For questions about this Privacy Policy or your personal information, contact us:

Cherrytree Investments LLC
54-327 Kamehameha Highway #1A
Hauula, Hawaii 96717

Phone: 435-990-0013

Website: vacationstay.co

© 2023 VacationStay.co - All Rights Reserved

Vacation Stay is operated by Cherrytree Investments LLC